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Grid Connect Matter Product Pairing and Setup

We’ve designed setup to be as simple as possible, whether you’re new to smart home or already using another platform.

 

2 simple steps:

1
Pair with Grid Connect App
2
Pair with Preferred Matter Platform

Get things ready

Download the Grid Connect App

App Store Google Play

Ensure you have a 2.4GHz Wi-Fi network available

Your Wi-Fi network has a stable internet connection

Enable Bluetooth on your phone and allow Bluetooth permissions for the Grid Connect App

Your Grid Connect Matter product is placed close to the internet router during pairing

(you can move it further away for
installation once paired)

Pair with the Grid Connect App

For the best experience, we recommend pairing your Grid Connect Matter product with the Grid Connect app first.

Access the product's full features and controls
Seamlessly integrate with your existing Grid Connect devices
Create Grid Connect automations and scenes
No additional hub required when using the Grid Connect App*

*Some third-party Matter platforms may require a compatible Matter controller, gateway or hub.

5 easy steps

Easy automatic discovery

The Grid Connect App can automatically detect Grid Connect Matter products that are in pairing mode, making pairing much simpler.

1

Open the Grid Connect App

Available on IOS or Android

2

Tap '+' to add device

Located in the bottom right corner

3

Place the product into pairing mode

Follow the product's provided pairing instructions

4

Select the product shown

The product should be discovered automatically and appear at the top of the 'Add Device' page

5

Follow remaining prompts

Tap the device icon and follow the prompts to complete setup

*If automatic discovery is unavailable, you can pair the product by scanning its Matter QR code or by entering the 11-digit Matter Setup Code.

See below for details:

If automatic discovery is unavailable, you can pair the product by scanning its Matter QR code or by entering the 11-digit Matter Setup Code.

Steps:

  1. Open the Grid Connect app.
  2. Tap '+' to open Add Device, then '[-]’ in the top right corner to select the QR scan option.
  3. Scan the product’s Matter QR code or manually enter the 11-digit Matter Setup Code.
  4. Follow the prompts to complete setup.

Need help locating the Matter QR code? See 'Where can I find my Matter QR code?' below

The Matter QR code and 11-digit Matter Setup Code are printed on or near the product.

Depending on the product, the label may be located:

  • On the side or back of the product        
  • On the power cord of the product            
  • Inside the battery compartment (where applicable)             
  • On the product packaging             
  • In the product documentation

We recommend noting down the 11-digit Matter Setup Code before installation, as it may be difficult to access later.

Connect to Apple Home, Google Home, Alexa, SmartThings or other Matter platforms

Once your product has been added to the Grid Connect app, you can also use it with other supported Matter platforms.

This allows you to control the same product from both the Grid Connect app and your preferred Matter ecosystem.

7 steps

Pairing to preferred Matter platform

Using your preferred Matter platform, follow these steps to pair your Grid Connect product.

1

Pair product With Grid Connect

Pair the product with the Grid Connect app using either provided instructions above.

2

Open the device's Settings page

Located at the top right corner

3

Tap 'Share via Matter Gateway'

This will place the product into Matter pairing mode

4

Note down the Matter Setup Code displayed

Save the Matter Setup Code for a later step

5

Open your preferred Matter platform

Open your smart home platform with matter connectivity

6

Follow that platform's instructions to add a Matter device

There will be specific steps that the chosen app will direct you through

7

Enter the Matter Setup Code

Enter the Matter Setup Code that was noted down in Step 4 when prompted

Why use this method?

Continue having all Grid Connect features on the Grid Connect App

Keep Grid Connect automations and scenes

Control the same product from compatible Matter platforms

If you prefer, you can commission the product directly into a supported Matter platform without using the Grid Connect app.

See below for details:

Steps

  1. Place the product into pairing mode by following the product’s provided instructions.
  2. Open your preferred Matter platform.
  3. Follow that platform’s instructions for adding a Matter device.
  4. Scan the Matter QR code or enter the 11-digit Matter Setup Code when prompted.

Please refer to your Matter platform’s documentation for detailed commissioning instructions.

 

Products paired directly to a third-party Matter platform may have reduced functionality compared with
pairing through the Grid Connect app.

The Matter QR code and 11-digit Matter Setup Code are printed on or near the product.

Depending on the product, the label may be located:

  • On the side or back of the product        
  • On the power cord of the product            
  • Inside the battery compartment (where applicable)             
  • On the product packaging             
  • In the product documentation

We recommend noting down the 11-digit Matter Setup Code before installation, as it may be difficult to access later.

Need Help?

Check out our Matter FAQs to help assist you on your Matter connectivity related questions

Matter FAQs