Razer Chroma Setup
To take advantage of 16.8 million colours across the world’s largest lighting ecosystem, simply follow the steps below and start building your perfect setup.
Pair your Chroma compatible device(s) to Wi-Fi via our Mobile App
Follow the Pairing Instructions included with your device to connect it your local 2.4GHz Wi-Fi network using the Grid Connect App
Download and Install Razer Synapse on PC
Download and install Razer Synapse software for your PC. Create an account if you do not already have one and download the Chroma Connect module, keeping Synapse open on your PC
https://www.razer.com/synapse-4
Download and Install the Grid Connect Desktop App on PC
Download and install the Grid Connect Desktop App. When complete, open it up and generate a unique Login QR Code, keeping the Grid Connect Desktop App open
https://github.com/gridconnect-official/RazerChroma/releases/download/v0.1.8/ Grid_Connect_Desktop_App_0.1.8.exe
Link your Grid Connect Mobile and Desktop Apps
In the Grid Connect Mobile App, go to your profile and click the scan icon. Use the camera on your mobile device to scan the unique Login QR Code generated in the previous step, to sync your compatible devices with your Grid Connect account
Note: If you're unable to log in to the desktop app, try switching to a different account region (e.g. AU or NZ) so it aligns with the region used for your mobile app account
Enable your Works With Razer Chroma RGB devices
In the Grid Connect Desktop App, toggle the ‘Enable All Devices’ slider ON or toggle the individual ‘Enable Razer Chroma RGB’ sliders to add your compatible lighting products to Razer Synapse. Once enabled, select the ‘Zone’ you want each light to be assigned to
Troubleshooting
Open both applications
Make sure Razer Synapse and Grid Connect Desktop App both remain open on your PC during setup.
Firewall Access
Ensure the Grid Connect Desktop App has access to Private Networks in your PC’s firewall settings.
Further Assistance
If issues continue to occur, contact our local customer service team via email or phone